I feel you! I had a customer send me an image with 12 plates on one side of a cup base and the figure looked like it was 6" tall!
I've found that most people are aware of the limitations of AI and are using it more as a starting point or inspiration image. I have found that at least we don't have the crazy spelling issues as much any more! With UV print capabilities, you can often take this direct images and print directly to medals and coins for those people with the 1 week timeline. Much of it is customer education. If they get stubborn or belligerent, they're probably not the type of customer you want anyway!
For the short turn coins, Simba has their texture tone coins that mimic the cast coins. There is relief, just not as much as a cast coin...
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Amelia Morgan
Recognitions Awards & More
Aviston IL
618.228.7600
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Original Message:
Sent: 04-29-2026 14:55
From: Judi Brown
Subject: Artificial Intelligence Art
Okay, AI (artificial intelligence) experts, we seem to be getting inundated with AI-generated art files, sent to us as JPG files straight out of ChatGPT.
We've had requests for custom trophies with bases and toppers that don't exist in the real world. We've had intricately detailed art for laser-engraved plaques submitted. This morning, we had a customer send us art hoping to get cast coins produced in less than a week.
What are others doing to educate customers about art requirements at your shops? Do you have anything posted at your stores that addresses AI-generated art? Helpful tips or recommendations you share with your customers?
When it comes to AI-generated graphics, what are the better options out there at this time? Aside from downloaded SVG files, with which we've had less than impressive results converting to anything useful, what do you recommend?
Thanks!
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Judi Brown, Owner
Tacoma Trophy
4021 100th St SW #B, Lakewood WA 98499
253.302.5566
judi@tacomatrophy.com
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