APA Open Community

I have attached a picture, the logo in my art is vector but when we engrave it we get a solid square (with the lines).  It is a customer supplied PDF AND we've used this on other awards with no issue. Just copied it to another job from a previous one - LOL. Any suggestions as to why this might happen? Thanks :-)

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Megan Raymond
Owner, Raymond's Trophy & Awards
Bakersfield, CA
661-323-4015
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Hey Megan! If you want to send me the PDF, I'd be happy to take a look. I suspect it's a bitmap embedded in the PDF as opposed to an actual vector file. info@summitimprints.com

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Shana Beach CRS
Owner
Summit Imprints (Chase Street Accessories LLC)
Baltimore MD
667-IMPRINT EXT300

Original Message:
Sent: 11-01-2023 14:31
From: Megan Raymond
Subject: Logo changes

I have attached a picture, the logo in my art is vector but when we engrave it we get a solid square (with the lines).  It is a customer supplied PDF AND we've used this on other awards with no issue. Just copied it to another job from a previous one - LOL. Any suggestions as to why this might happen? Thanks :-)

------------------------------
Megan Raymond
Owner, Raymond's Trophy & Awards
Bakersfield, CA
661-323-4015
------------------------------

I have attached a picture, the logo in my art is vector but when we engrave it we get a solid square (with the lines).  It is a customer supplied PDF AND we've used this on other awards with no issue. Just copied it to another job from a previous one - LOL. Any suggestions as to why this might happen? Thanks :-)

------------------------------
Megan Raymond
Owner, Raymond's Trophy & Awards
Bakersfield, CA
661-323-4015
------------------------------

Megan,

I'm sure you have already viewed this in wireframe to see where the box is coming from. ? Usually when you have a white box it engraves very light, but looks like your engraved heavy, like black. 

Since you are an experienced engraver I sure the above wasn't of any value, but for someone else it might prove helpful.

Please share the cause so we all can benefit.

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Virginia Smith CRS
President
GP Awards & Promotions
Palo Pinto TX
501.232.9506

Original Message:
Sent: 11-01-2023 14:31
From: Megan Raymond
Subject: Logo changes

I have attached a picture, the logo in my art is vector but when we engrave it we get a solid square (with the lines).  It is a customer supplied PDF AND we've used this on other awards with no issue. Just copied it to another job from a previous one - LOL. Any suggestions as to why this might happen? Thanks :-)

------------------------------
Megan Raymond
Owner, Raymond's Trophy & Awards
Bakersfield, CA
661-323-4015
------------------------------

I have attached a picture, the logo in my art is vector but when we engrave it we get a solid square (with the lines).  It is a customer supplied PDF AND we've used this on other awards with no issue. Just copied it to another job from a previous one - LOL. Any suggestions as to why this might happen? Thanks :-)

I have attached a picture, the logo in my art is vector but when we engrave it we get a solid square (with the lines).  It is a customer supplied PDF AND we've used this on other awards with no issue. Just copied it to another job from a previous one - LOL. Any suggestions as to why this might happen? Thanks :-)

Had a similar problem with an .ai file converted to .pdf.  The .pdf file doesn't laser or print through Corel Draw the way it looks on the screen.  I think Adobe is once again not being compatible with Corel. In our case it was sublimated and we converted it to a .jpeg and went with it. You may have to redraw. I would try to save as other files like .cdr and see if that works. 

I have attached a picture, the logo in my art is vector but when we engrave it we get a solid square (with the lines).  It is a customer supplied PDF AND we've used this on other awards with no issue. Just copied it to another job from a previous one - LOL. Any suggestions as to why this might happen? Thanks :-)