Opensys - Not engraving in correct location.
I would assume the software is Opensys.
If so,
- Shutdown Opensys software.
- To get to Desktop.
- Go to My Computer
- Then double click on C drive
- Scroll down to Opensys directory (folder)
- Look in this folder for a file that starts with "GOTO…"
- If so, delete it.
- Close directory
- Start software and test
It is a happy finger issue.
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Fred Schwartz
Quality One Engravers Inc
Rancho Cucamonga CA
909.989.3898
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Original Message:
Sent: 04-03-2024 16:54
From: Susan White
Subject: New Hermes Vanguard 3400
Need help with our "old" workhorse Vanguard 3400. When I booted everything up today (after being shut down and unplugged) My computer is giving me a message when I try to send job to the table. It says "Must hit (check mark) after going to XY". I have tried resetting the XY and I've hit that dang check mark so many times today I should have rubbed some paint off the button! I know I probably did something dumb, but can't figure it out. Machine starts at 00 point. Center is 600-400. Any help is appreciated!
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Susan White
Winner's Choice Awards
Springfield TN
615.384.2408
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