I have not tried repairing a pendant, BUT you do have the option of creating a Virtual Pendant on your computer. I can hook you up with someone who can talk you through the process. Have lots of stuff for Xenetechs. Stepper and Spindle Motors, spindles, bearing, coupling, leadscrew nuts, etc. etc.... Also a couple of sources on the Xenetech Users Facebook Group.
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Fred Schwartz
Quality One Engravers Inc
Rancho Cucamonga CA
909.989.3898
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Original Message:
Sent: 01-08-2024 14:26
From: Tera Props
Subject: tech support needed xenetech rotary engraver
I have a xenetech engravers that was updated to the viper program years back. I am having an issue with the pendant not loading which has happened before. I tried to contact xenetech and it looks like they are out of business. I am looking for someone that can assist me that may know how I can fix this issue.
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Tera Props
Office Manager
Classic Impressions Awards Etc Inc
Granite Bay CA
916.997.0465
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