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Replaced my 11 year old desktop. HOORAY! Got my Epilog Mini working on the new computer. HOORAY! Got my New Hermes IS700 with a broken USB dongle working. HOORAY!! BUT, all the engraving files were from Gravograph V 5.3, then and upgrade to 7.6 won't open since they're from an older format and ...

I contacted them this morning. Let the waiting for a reply begin............ ------------------------------ Tony Taurisano Owner Speedy Awards & Engraving Inc New Hartford NY ------------------------------

That sounds just like that company over the past 30 years. If you were an industrial large account, it would be a different story I bet. Thanks! ------------------------------ Tony Taurisano Owner Speedy Awards & Engraving Inc New Hartford NY ------------------------------

Is there such a thing anymore? Their website is like running through a corn maze. I've got a 20+ year old IS700 (no service contract) that started engraving very badly today. I'll look at it this weekend, but wondering if they still have in the shop service calls. ------------------------------ ...

I believe I saw on here they closed a few years ago. ------------------------------ Tony Taurisano Owner Speedy Awards & Engraving Inc New Hartford NY ------------------------------