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Bulova (as part of Citizen Watch America) does printing themselves. I would set up an account and work with them directly... https://www.cwacorporatesales.com/ ------------------------------ Sadie Mininni Unforgettable Engraved Gifts Lambertville NJ 609.483.5282 ---------------------- ...

I do, but honestly the couple times there's been an issue, I've replaced the item anyway. It just feels wrong not to, and no matter what a customer will of course be very upset whether they signed something or not. I think the agreement is moreso just for peace of mind knowing I'm not technically responsible, ...

I think it's about knowing "who your customer is" and what you want your business to be about. If you want to try competing with those big businesses - go for it. Personally, as a small business it's 1) not even feasible and 2) feels like a race to the bottom. Yes in today's economy customers want to ...

If a customer is bringing up cheaper online options, I emphasize the quality of my work, personal service, quicker turnaround time, etc. ------------------------------ Sadie Mininni Unforgettable Engraved Gifts Lambertville NJ 609.483.5282 ------------------------------