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Hey Megan! If you want to send me the PDF, I'd be happy to take a look. I suspect it's a bitmap embedded in the PDF as opposed to an actual vector file. info@summitimprints.com ------------------------------ Shana Beach CRS Owner Summit Imprints (Chase Street Accessories LLC) Baltimore MD ...

Owner / Project Lead Owner / Facilities Manager Production Strategist Accounts Manager Technician Designer ------------------------------ Shana Beach CRS Owner Chase Street Accessories & Engraving Baltimore MD 833.332.4273 EXT300 ------------------------------

Personally, this is not something I have an issue with. I actually prefer when companies reference my account by account number, since it ensures we're talking about the exact same thing. It's a very professional practice. In the past, I've called JDS and not had my account number on-hand and they've ...

I'd recommend being very careful with this. Tracking metrics can have unintended side effects (like if you track time from order to ship, people might develop a tendency to skip QC or other critical steps). The only one I set is that we should try to respond to any customer email/voicemail within an ...

I think blueridgeknives.com would have what you're looking for. ------------------------------ Shana Beach CRS Owner Chase Street Accessories & Engraving Baltimore MD 833.332.4273 EXT300 ------------------------------

This isn't necessarily for increasing margins, but just for increasing overall quality. We recently added a sandblaster to our workshop because we feel it leaves a much nicer mark on glass than lasering. Since we've had to raise prices to keep up with supply costs, we want to make sure the decoration ...

Hi @Chad Cox! Chase Street Accessories & Engraving does embroidery, but on a very small scale. We have one 10-needle machine. I look at it as a way to not have to say "no" to regular customers. It's definitely not bread-and-butter.' What questions do you have?​ ------------------------------ Shana ...