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I love this question. There have been many great leaders in our association over the years. I didn't get involved until 1987 so some of the history precedes me. But here's a couple of names that stand out to me: Roy Brewer - the consummate example of education in our industry. He was there for my ...

New software is often frustrating, and I think we've found Ruby to be just that. I've allowed Melissa and her staff to run Job Control (for their comfort zone) but have also been pushing them to learn Ruby, because, as we just found out, it will soon be all you can use. We just had a fire in our ...

To me, there are two questions here. 1- Do you share a proprietary design with someone who is selling for you? I can't answer that one for you, but if we have a new design, unless it was created specifically for a certain customer, we want to sell as many as we can, to whoever wants them. That, to ...

We just received the latest Insights magazine and I really love the new look. I don't typically read every article but most that I do are helpful and insightful (pun intended). The magazine is a nice and useful benefit of membership. However, in this issue there is an article on Automation where information ...

Paul, Yes, we applied and got about $175k in funds. We had our payroll company do it. We negotiated their fee from 10% to 3%. Not sure who out there is doing this but you could check with your CPA, payroll company if you use one or one of the companies that are soliciting you. It is absolutely worth ...